Our Spring 2020 Store Update: Pickups and Online Service
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This is an archive of our spring 2020 store update. At the time, the showroom was temporarily closed to general visits while the team continued helping customers through phone calls, online shopping, shipping and scheduled pickups. The page records those arrangements rather than today’s hours or service terms.
Shopping and Pickups in 2020
The update described discussing pieces remotely, arranging payment and preparing purchases for collection at a scheduled time. Staff then brought packages to the customer’s vehicle. Jewelry, watches and custom work remained part of the services discussed.
The photographs show handovers beside cars, the showroom entrance and several pieces from that period. They help explain the approach without establishing that the same pickup process is offered for every order now.
Changes We Were Planning
The post described adding more inventory to the website and preparing for private appointments when showroom visits resumed. It also emphasized supporting employees and keeping in touch with customers while circumstances changed. These were the business’s plans and message at that point in 2020.
Prices and Delivery Need Current Confirmation
The earlier article called the period a buyer’s market and described unusually strong offers. Those statements do not establish current prices, wholesale discounts or an investment opportunity. Jewelry and watches can change in resale value, and no purchase guarantees a financial return.
Shipping claims in the old update also belong to that period. Confirm dispatch, insurance, delivery and signature requirements for a current order. The original guarantees of risk free delivery and absolute safety have been removed.
Thank You to Our Customers and Neighbors
The main purpose of the update was to explain how customers could reach us and support the business during a difficult time. We retain that history and the original photographs. Use our current contact information to arrange a visit, discuss an available piece or ask about a repair.
Original Photo Gallery











Contact Diamonds By Raymond Lee for current availability, appointments or event information.