Shipping policy
At Diamonds by Raymond Lee, we are committed to delivering your fine jewelry safely, securely, and promptly. Whether you’re purchasing an engagement ring, luxury timepiece, or custom piece, we ensure that every item is handled with the utmost care and professionalism.
Domestic Shipping (U.S. Orders)
Free Insured Shipping: We offer complimentary fully insured shipping on all orders within the United States.
Shipping Method: Orders are shipped via FedEx, UPS, or USPS Priority, depending on the item’s value and your location.
Delivery Timeframe: Most in-stock items ship within 1–3 business days. Custom or made-to-order pieces may take 7–21 business days.
Signature Requirement: All shipments over $500 require an adult signature upon delivery for security purposes.
PO Boxes & APO/FPO: At this time, we do not ship to PO Boxes, APO, or FPO addresses due to the insured nature of our shipments.