Jewelry Repair in Boca Raton
Bring your ring, bracelet, necklace or earrings to Diamonds By Raymond Lee. Discuss the repair options, estimated cost and timing before deciding.
Book a Repair Consultation
An inspection may be needed to confirm the work and estimate.
Help for jewelry that needs attention
A loose stone, worn prong, broken clasp or ring that no longer fits deserves a closer look. Bring the piece and tell us what you have noticed, along with any earlier repairs or alterations.
We can discuss ring sizing, setting repairs, replacement stones and restoration options after reviewing the design, materials and condition.
A repair plan for your piece
The right repair depends on the metal, stones, construction and previous work. A ring sizing request may be straightforward for one design and unsuitable for another. Matching a missing stone or restoring an older setting may require additional assessment.
Discuss the work you want, the appearance you want to preserve and any date you have in mind. If you are considering changing the design, explore our custom jewelry design service with the team.
Visit Diamonds By Raymond Lee at 2801 N Federal Hwy, Boca Raton, FL 33431.
Book a Repair Consultation Contact UsBefore you leave jewelry for repair
01
Describe the issue
Explain what happened and when you first noticed it. Share previous repair records and any known changes to the piece.
02
Review the estimate
Ask which work is included, which parts may be needed and whether inspection or other charges apply. Confirm the approval process for additional work.
03
Agree on the timing
Discuss your preferred date and the expected completion window. Parts availability and findings during inspection can affect the schedule.
04
Keep your intake record
Review the description of the item and requested work. Confirm how to contact the team, collection requirements and any applicable written warranty terms.
How the jewelry repair process works
Arrange a consultation
Use the booking link or contact the team to discuss the issue and confirm what to bring to the showroom.
Review and approve the proposed work
Discuss the findings, repair options, parts, charges and estimated timing. Confirm how any changes to the scope or price will be approved.
Collect and review your piece
At collection, go over the work performed, care guidance and applicable service or warranty terms. Ask about any limitations or recommended follow up.
What affects a jewelry repair
The design and materials guide the repair options, method and estimate.
Metal and construction
The metal, thickness, joints and design affect the available repair methods. Tell us about previous soldering, sizing or alterations.
Stones and settings
Loose or missing stones, worn prongs and damaged settings need inspection. Discuss matching options and any limits before approving replacements.
Age and original details
For heirlooms and older pieces, explain which engraving, patina or design details you want preserved. Restoration may involve choices about appearance and durability.
Cleaning and finish
Cleaning, polishing and plating are separate decisions. Ask which methods suit your stones and settings and whether they are included in the estimate.
CUSTOMER EXPERIENCES
★★★★★
My husband bought my beautiful engagement ring here 5 years ago. I recently brought it in to get resized and was met with excellent customer service! They were extremely professional and worked to have it done in the short turn around time i requested. I’m really happy with their service!
Reshma Sharma · June 2026
Read on Google →Selected Google review of our store · Collected October 3, 2026.
Frequently Asked Questions
How long does ring sizing take?
The design, metal, stones, required size change and workload affect the estimate. Some designs may not be suitable for resizing. Ask the team to confirm the available options and expected completion date after inspection.
Do you clean or replate white gold?
Ask the team to assess the piece and explain the available cleaning, polishing or rhodium plating options. Confirm which services are suitable and included in the estimate; these treatments are not interchangeable.
What if a diamond or gemstone feels loose?
Avoid wearing the piece until the setting has been assessed. Bring it to the team and describe any movement, snagging or recent impact. The inspection will help determine whether tightening or further setting repairs are needed.
Can you match a missing stone?
Matching depends on the stone, measurements, color, cut and availability. Bring any reports or earlier photographs you have. Review the proposed replacement and estimate before approving the work.
What happens when I leave jewelry for repair?
Ask for an intake record describing the piece and requested work. Confirm storage, handling, any outside specialist work, collection requirements and applicable coverage with the team before leaving it.
Do you offer a repair warranty?
Ask for the written warranty terms applicable to your repair, including the duration, covered work and exclusions. Keep your intake and collection records and contact the team if you have a concern.
Where can I read customer reviews?
This page features a selected Google review from a customer. Use the link beside the review to read it on Google. For questions about a particular repair, contact our team to discuss the work and what to expect.
Can you also service my watch?
See our watch repair and servicing page. Contact the team with the brand, model and issue to confirm the available options and arrange a consultation.