★★★★★
Great customer service. Jose is really nice and helpful. I love the store and his patience. He took his time with no rush to help us. Thank you Jose
Details about your bag help us understand its condition and current market demand.
CUSTOMER EXPERIENCES
General customer service experiences with our store.
★★★★★
Great customer service. Jose is really nice and helpful. I love the store and his patience. He took his time with no rush to help us. Thank you Jose
★★★★★
The staff here is very friendly and environment is kept very clean. Happy faces and friendly welcomes by Jose and Dan. Such great service here.
★★★★★
This location has a great selection. The staff are very welcoming and professional. The atmosphere is very relaxed, you aren’t rushed at all. :)
Reviews collected October 3, 2026.
A collateral loan uses your handbag as security for borrowing. Before you agree, ask the team to explain when and how the bag can be collected after repayment, and what happens if the loan is not repaid.
Contact us about Hermès, Chanel, Louis Vuitton, Dior, Gucci or another luxury brand. Share the model and condition before your visit. The team must review the individual bag before confirming whether a loan is available.
The proposed amount depends on the individual bag, including its authenticity, model, condition and current demand. An evaluation is needed before the team can discuss an amount and terms.
Ask about the expected evaluation and funding time when booking. Timing depends on the review of your handbag and completion of any required documents. Confirm the payment method and timing before proceeding.
Ask our team to explain the storage arrangements and provide the applicable insurance details before leaving your handbag. Confirm the coverage amount, exclusions and procedure for reporting a concern.
Bring your handbag and any receipts, authenticity documents, original packaging and accessories you have. Contact us before visiting to confirm identification requirements and ask about any missing documents.
Book a consultation at Diamonds By Raymond Lee in Boca Raton to show the team your handbag and ask questions in person. You can also contact our team for directions and help planning your visit.