★★★★★
Great customer service. Jose is really nice and helpful. I love the store and his patience. He took his time with no rush to help us. Thank you Jose
A Royal Oak, Royal Oak Offshore or Code 11.59 deserves a review of the individual watch. The reference, size, material, dial and condition all matter. Tell us about servicing, polishing and any replacement or custom parts so we can discuss the piece accurately.
Visit Diamonds By Raymond Lee at 2801 N Federal Hwy, Boca Raton, FL 33431. Bring your box, papers, spare links and service records if you have them. For a Millenary, Jules Audemars, Royal Oak Concept or an unusual vintage reference, contact our team before visiting. Bringing other brands? See our watch selling service.
CUSTOMER EXPERIENCES
General customer service experiences with our store.
★★★★★
Great customer service. Jose is really nice and helpful. I love the store and his patience. He took his time with no rush to help us. Thank you Jose
★★★★★
The staff here is very friendly and environment is kept very clean. Happy faces and friendly welcomes by Jose and Dan. Such great service here.
★★★★★
This location has a great selection. The staff are very welcoming and professional. The atmosphere is very relaxed, you aren’t rushed at all. :)
Reviews collected October 3, 2026.
An evaluation considers the exact reference, material, dial, condition, service history and accessories alongside current resale demand. A purchase offer may differ from retail prices or online asking prices. Bring the watch so its details can be reviewed together.
Tell us about your Royal Oak, Royal Oak Offshore, Code 11.59 or other AP watch when booking. Contact the team first about a Royal Oak Concept, Millenary, Jules Audemars or unusual reference. Whether an offer is available depends on the individual piece and its review.
Bring the watch and any records or accessories you do have. Let us know which documents are missing before your visit. The team can explain the ownership information and further checks needed; a box or papers alone do not establish authenticity.
Agree on the payment method, processing time and expected availability of funds before selling. Timing depends on the completed review, required documentation and the arrangements for your transaction.
Speak with the team before sending a watch or leaving it for further checks. Confirm handling, documentation, any charges and the scope and limits of applicable insurance. Do not assume that a shipment you arrange is covered by the store’s insurance.
Share its history and disclose repairs, replacement components, added gemstones or other modifications. Bring service records when available. A vintage or modified piece needs an individual review. You can also ask whether watch consignment is available and review its separate costs and written terms.
Visit Diamonds By Raymond Lee at 2801 N Federal Hwy, Boca Raton, FL 33431. Book a watch evaluation to discuss your AP with the team. If you are bringing several brands, our guide to selling Patek Philippe may also help you prepare.