★★★★★
Great customer service. Jose is really nice and helpful. I love the store and his patience. He took his time with no rush to help us. Thank you Jose
Bring the bag with any detachable strap, lock, keys, dust bag, box and purchase or service records. Let us know about wear, staining, repairs or recoloring. The team will explain any further examination needed before discussing a purchase.
If you are comparing an outright sale with consignment, ask which options are available for this piece. Confirm the terms of each before deciding. For other brands, visit our luxury handbag selling page.
CUSTOMER EXPERIENCES
General customer service experiences with our store.
★★★★★
Great customer service. Jose is really nice and helpful. I love the store and his patience. He took his time with no rush to help us. Thank you Jose
★★★★★
The staff here is very friendly and environment is kept very clean. Happy faces and friendly welcomes by Jose and Dan. Such great service here.
★★★★★
This location has a great selection. The staff are very welcoming and professional. The atmosphere is very relaxed, you aren’t rushed at all. :)
Reviews collected October 3, 2026.
An offer depends on the model, size, material, color, hardware, condition, accessories and current demand. Bring the bag for review so its individual details can be considered; a model name or an online asking price is not a valuation.
You can discuss Birkin, Kelly, Constance, Evelyne, Picotin, Garden Party and other styles. Contact us about an unusual piece before visiting. Acceptance and an offer depend on the individual bag and the review.
Bring whatever you have, including a dust bag, box, receipt and service records. Missing paperwork should be discussed before the visit. The team can explain what identification, ownership information or additional checks are needed.
Before accepting an offer, confirm the payment method, processing time and expected availability of funds. Timing depends on the completed review and the arrangements for your particular sale.
Ask whether it will remain with the team, how it will be stored and what documentation you will receive. Before leaving it, confirm any charges and the scope and limits of applicable insurance coverage.
Contact us with the condition details first. Explain stains, odors, wear, missing parts, repairs or recoloring. The team can advise whether to arrange a review; not every item will qualify for an offer.
You can bring it for consideration. Share its history and any available records. Age or a limited edition label does not by itself establish value, authenticity or demand.
The existing handbag appointment is at Diamonds By Raymond Lee, 2801 N Federal Hwy, Boca Raton, FL 33431. You can contact our team with questions before booking. This service is provided by Diamonds By Raymond Lee, not a Hermès boutique.