Residue, surface wear and a loose setting call for different kinds of attention. Cleaning removes buildup; polishing changes the metal surface. Discuss both separately, especially when a piece has delicate details or a finish you want to preserve.
Bring rings, bracelets, necklaces or earrings and tell us what you have noticed. The stones, treatments, settings and metal help determine an appropriate cleaning method. Mention any loose stones, repairs or changes in appearance.
For an heirloom or collectible piece, point out engraving, hallmarks, patina and edges you want to retain. Polishing is optional and should be considered on its own. If a setting or clasp needs attention, start with our jewelry repair service.
Visit our showroom at 2801 N Federal Hwy, Boca Raton, FL 33431.
CUSTOMER EXPERIENCES
Customer experiences with our store, selected for this page.
★★★★★
Jose was exceptional in his professionalism and customer service. I brought my wedding ring in for diamond replacement and cleaning and they went above and beyond in perfecting my jewelry and complimentary ring cleaning. I would highly recommend this store to anyone looking for quality diamonds and jewelry. Wonderful staff who makes you feel special walking in.
★★★★★
The store is amazing and such a nice vibe! My husband was looking for a Rolex and he found the right one! I got my golden ring cleaned and Jose was the best! Made us coffee and was such a nice helper! I’ll came back always ❤️❤️❤️
★★★★★
Very professional work. Almost now wait time. Great variety from watches to necklaces. Had my chain polished for a good price and with great customer service.
Reviews collected October 3, 2026.
The right interval depends on how often you wear it, the setting and its condition. Ask for guidance for your piece rather than following one schedule for all jewelry.
No. Cleaning removes residue. Polishing changes the metal surface and can remove material, so it should be discussed separately and used only when appropriate.
No. Some stones, treatments and settings can be damaged by ultrasonic cleaning. Have the piece assessed first. GIA explains these limits in its jewelry care guidance.
Set the piece aside and arrange an inspection before wearing or cleaning it again. The setting may need repair before a cleaning service is appropriate.
Ask about availability when booking. Timing depends on the condition, service needed and workload. Confirm the estimate after inspection rather than assuming same day completion.
Contact the team with the brand and model. A bracelet, case and movement require different care. See our watch repair and servicing page to discuss suitable options.
It can affect fine details. Show the team any markings, edges or finishes you want preserved and discuss the limitations before authorizing surface work.
Ask for an estimate that identifies each service and any charges. Confirm whether plating, setting repairs or other work is needed and review any applicable written service terms.
